dk137 Terms & Conditions
This document sets out all the conditions, rights, and responsibilities for using the dk137 platform. Please read it in full before using our services.
Table of Contents
- 1. Acceptance & Consent
- 2. Account Registration & Eligibility
- 3. Account Security
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Intellectual Property
- 9. Limitation of Liability
- 10. Account Suspension & Closure
- 11. Privacy
- 12. Responsible Gaming
- 13. Contact & Complaints
- 14. Changes to Terms
Acceptance & Consent
By accessing the dk137 platform or using any of its services, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms form a legally binding agreement between you and dk137.
If you disagree with any part of these terms, you are requested to stop using this platform. By accessing the platform or creating an account, you automatically accept all of these terms.
Account Registration & Eligibility
To create an account on dk137 and enjoy full access to the platform, you must meet the following eligibility requirements:
- You must be at least 21 (twenty-one) years of age.
- You must provide accurate and truthful personal information.
- Each person may open only one account.
- You confirm that online gaming is not legally restricted in your place of residence.
- Your account has never previously been closed or suspended by dk137.
If information provided at registration is found to be false or incomplete, dk137 reserves the right to close that account at any time. A copy of a national ID card or passport may be requested for identity verification.
Account Security
It is your responsibility to keep your dk137 account login details completely confidential. You should not share your password, username, or any other security information with any third party.
- If you notice any suspicious activity on your account, contact us immediately.
- dk137 will never ask for your password via email or chat.
- Use a strong password to prevent unauthorised access to your account.
- Keep your account details up to date — especially your email address.
You are responsible for all activity that takes place on your account. dk137 will not be liable for any loss resulting from third-party access.
Deposits & Withdrawals
The following payment methods are supported for transactions on the dk137 platform: bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank).
- Minimum deposit: ৳100 (per method).
- Minimum withdrawal: ৳500.
- Withdrawal processing time: Usually completed within 5 to 30 minutes.
- Withdrawals of large amounts may be delayed pending account verification.
- Withdrawal requests will only be sent to the same payment method used for the deposit.
Deposits from third-party sources will not be accepted. You must use a payment method registered in your own name. If money laundering or illegal transactions are suspected, dk137 reserves the right to notify the relevant authorities.
Bonuses & Promotions
dk137 offers various bonuses and promotions from time to time. These bonuses are subject to the following general conditions:
- Welcome bonus: 100% bonus on your first deposit, up to a maximum of ৳15,000.
- Wagering requirement: 20x (calculated on the bonus amount only). Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before bonus winnings can be withdrawn.
- Wagering requirements must be met within 30 days of claiming the bonus.
- Each bonus offer may have its own specific conditions.
- You cannot claim another bonus while one is already active.
For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. Similarly, a deposit of ৳32,000 will add a maximum bonus of ৳15,000, giving a total of ৳47,000.
Gaming Rules
The following general rules apply when enjoying the various games on dk137:
- Each game has its own rules, which should be read before starting the game.
- If a game is interrupted due to a technical error, dk137 will take action in accordance with its established rules.
- Once a bet is confirmed, it cannot be changed.
- Any dispute over a game result will be resolved based on the recorded bet data.
- Winnings arising from a software error or faulty display will be considered void.
The dk137 platform features games from world-class providers such as Pragmatic Play, Spribe (Aviator), JILI, and PG Soft. Certified Random Number Generator (RNG) technology is used to ensure fairness in every game.
Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure and forfeiture of winnings:
- Operating more than one account under the same identity.
- Placing deliberate bets with the intention of meeting bonus requirements (bonus abuse).
- Using any automated software, bots, or scripts.
- Fraudulent collusion with other players.
- Attempting to bypass the platform's security systems.
- Operating an account using a false identity or false information.
- Using the platform for money laundering or illegal financial activity.
Intellectual Property
All content on the dk137 website — logos, graphics, text, interface design, software — is the intellectual property of dk137 or the respective game providers.
- No content may be copied, reproduced, distributed, or used for commercial purposes.
- Unauthorised use of the dk137 logo or brand identity is prohibited.
- You are granted a limited licence to view and use the platform for personal, non-commercial purposes.
The intellectual property of content from game providers (such as Pragmatic Play, PG Soft, JILI, and Spribe) belongs entirely to the respective companies.
Limitation of Liability
dk137 will not be liable for the following:
- Losses caused by technical issues, server outages, or loss of internet connection.
- Losses caused by your own actions (such as sharing your password or failing to secure your own device).
- Losses arising from software errors by third-party game providers.
- Claims for indirect, incidental, or consequential losses.
dk137 always strives to maintain a safe and reliable platform. However, it is not possible to provide an absolute guarantee of uninterrupted service.
Account Suspension & Closure
dk137 may suspend or permanently close an account in the following circumstances:
- Violation of these terms and conditions.
- Failure to cooperate with the identity verification process.
- Extended period of inactivity on the account.
- Suspicion of a security threat or fraud.
- At your own request.
If there is a legitimate balance at the time of closure and no rules have been violated, arrangements will be made to return those funds. However, in cases of closure due to a rule violation, winnings may be forfeited.
Privacy
Protecting your personal information is a priority for dk137. Full details of how we collect, store, and use your data can be found in our privacy policy.
In short: your data will never be sold to third parties, and all data is protected with SSL encryption. For more details, please read our Privacy Policy page.
Responsible Gaming
dk137 places the highest importance on responsible gaming. Gaming is for entertainment — not as a source of income. We are committed to helping players develop safe and informed gaming habits.
- You can set deposit or wagering limits on your account at any time.
- Temporary or permanent self-exclusion can be requested if needed.
- If signs of gaming addiction appear, our support team is ready to help.
For detailed information and support on responsible gaming, visit our Responsible Gaming page. Please remember: this platform is for users aged 21+ only.
Contact & Complaints
For any questions, complaints, or feedback about these terms or dk137 services, please contact our support team:
- Live Chat: 24 hours a day, 7 days a week — in Bengali and English.
- Email: [email protected]
After a complaint is submitted, dk137 will investigate and respond as promptly as possible. Complex matters may require additional time for a full investigation. All communications can be conducted in Bengali.
Changes to Terms
dk137 reserves the right to change, amend, or update these terms and conditions at any time. Continuing to use the platform after any changes take effect means you have accepted the updated terms.
For significant changes, a notification will be sent to your registered email address or posted on the platform. It is therefore important to keep your email address up to date at all times.